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  • What are pre-orders?
    Preorder wigs are not on hand, they must be shipped from our manufacture to us. This takes 5-10 business days after regular processing times. Please note our manufacture does not work on weekends! Once we receive your wig, shipping to you takes 2-5 business days. If you added on customization an additional 2-5 days are added to your order waiting period. If you are choosing to order from our preorder section please order 2-3 weeks in advance because of processing & shipping times.
  • What are your processing times?
    Each payment method has different processing times. Debit and credit payments take 2-3 business days to process. Klarna payments takes 11 business days to process. Processing time can be skipped with cash and zelle payments. If you wish to pay with zelle, choose manual payments at checkout (same option for cash) then message us directly for our zelle information. All orders being paid with cash or zelle has 24 hours to be paid. If total balance remains unpaid after 24 hours the entire order will be canceled.
  • What’s the difference between 180% Density and 200% Density?
    Density is used to determine the thickness of a wig. For example a 180% density wig will be thinner compared to a 200% density wig. Lower density results in a thinner wig & higher density results in a more thicker wig.
  • What’s the difference between a closure wig & frontal wig?
    A closure wig has limited parting space and requires little maintenance. Although, we only offer 5x5 closure wigs. This mean they are 5 inches wide across the front of your head and 5 inches worth of deep parting space to the middle of your head. Closure wigs are perfect for beginners because they can be worn glue-less. Glue-less wigs does not require installation from a stylist, they can be put on by (you) the customer in the comfort of your own home. Frontal wigs recreate the hairline from ear to ear and has more parting space, unlike closure wigs they do require high maintenance. They are 13 inches wide ear to ear and 4-6 inches long to the middle of your head. Ultimately frontal wigs has more versatility for styling and can be glued or taped down for the perfect install by a certified stylist.
  • What does half and full highlights means for your add on service?
    Only the closure/frontal will be highlighted with (half) highlights & the entire wig will be highlighted with (full) highlights.
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